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Management

Role:

Head of Collections

Reference:

L12

Location:

Bracknell, Berkshire

Salary:

£50,000 - £70,000 + benefits

About the job :

Our client are looking for a new “Head of Collections” who will be responsible for the Negotiations & Collections of outstanding mortgage arrears.

The new Head of Collections will be responsible for a new collection process across a team of 30-40 employees, made up of Negotiators, Legal and Closers.

To oversee the day to day running of the collection function, driving the successful delivery of collection strategies, ensuring key performance indicators are met, resources are effectively utilised and that key collections functions operate at maximum efficiency.

Ensure Company and third party service agreements are met and that Customers are dealt with in accordance with company and industry best practice.

You must have:

Strong Management experience, preferably someone who has been a Leader of approx 20 collectors/asset managers recently.

The successful candidate will have a background in Collections, quantative and qualitative analytical skills, good people management skills and a high level of computer software knowledge.

  • Working knowledge of Consumer Credit Act 1974, Data Protection Act 1998 and the Administration of Justice Act 1970
  • A degree in accounting, business administration, or a related field
  • A minimum of 5 years mortgage collections experience
  • Knowledge of litigation
  • Strong Leadership, decision making and communication skills
  • Wider business awareness coupled with the ability to negotiate effectively
  • Results orientated, with a natural ability to problem solve effectively
  • Experienced in change management and implementation
  • Wider business awareness coupled with the ability to negotiate effectively
  • Strong Planning and organisation skills

Role:

Sales & Marketing Manager

Reference:

L91

Location:

Uxbridge

Salary:

£40,000 - £50,000 + benefits

About the job :

Our client have developed or reformed a range of qualifications for the sector, including the Professional Cookery Diploma and apprenticeships, and is working with government and other sponsors to find innovative solutions to improve skills, and developing a single communications channel  for a variety of audiences looking to access career information, jobs, funding for training, good employers, qualifications information and training providers.

The communications and marketing team is six-strong and handles all aspects of external and internal communications and marketing for the organization – with a particular focus on:

•          Media relations

•          Corporate communications

•          Marketing of commercial products to generate revenue

•          Production of printed collateral

•          Development of websites and other online media

•          Parliamentary lobbying

This would report to the Communications Director, and be the department’s no.2 on all aspects of marketing strategy and implementation.  They would manage the sales and marketing co-ordinator and CRM co-ordinator - however, as this is a small team and they should be self-sufficient and able to handle all tasks themselves.

Key responsibilities

  • Produce and implement a detailed sales and marketing plan for each of the company’s key revenue- generating products in line with the income targets identified for each programme
  • Working with the Training Division (the sales team), help to manage the sales function, including identifying opportunities, developing systems, reporting and evaluation of all sales activity and training/mentoring team as appropriate to develop their skills
  • Manage the development of the websites
  • Organise all the organisation’s requirements for marketing collateral – folders, direct mail campaigns, DVDs etc – working in partnership with external suppliers, as necessary. 
  • Support the ongoing development and marketing of a soon to be revamped area of business– through strategic advice to the UKSP team, engagement of new and registered members, email communication and campaigns to promote new products and services on the site.  This would also include copywriting and web optimization. 
  • Manage key agency relationships including briefing, project management and evaluation of all activities.Carry out market research, competitor and customer analysis

You must have:

  • Strong communications skills (both oral and written – the latter will be tested at 2nd interview).
  • Superb organizational skills and ability to juggle multiple tasks and deadlines
  • Ability to work independently
  • Good attention to detail
  • Confidence in dealing with very senior people within the industry – CEOs, chairmen etc
  • Proven leadership and ability to drive sales teams
  • Educated to university degree level
  • At least seven years’ experience in a commercial sales and marketing environment, with proven delivery of results
  • Knowledge of the commissioning of creative work, timeplans and budgets

Role:

Sales Manager - Estate Agent

Reference:

L54

Location:

Holland Park, London

Salary:

upto £75,000 OTE

About the job :

Our client offer a wide range of professional property management, agency and consultancy services across the commercial and residential sectors, for both investors and occupiers.  They are currently seeking an experienced Sales Manager to join their Holland Park office.

The role will be responsible for residential sales, winning the confidence of vendors and purchasers and informing a wide applicant base of suitable properties, encouraging them to view and negotiating offers through to exchange of contracts in addition to all the other marketing and administrative roles required in the process.

The successful candidate will have excellent communication skills and be committed to taking the business forward.  Previous residential sales experience is essential with a proven track record of meeting sales targets.  Due to the type of properties this person would be responsible for, professionalism and polished customer service skills are a must.  Knowledge of the area would also be a distinct advantage.

Role:

Sales & Marketing Manager

Reference:

L972

Location:

London

Salary:

£35,000 - £45,000

About the job :

Our client is a club that consists of 92 bedrooms, dining room, 3 bars & 7 function rooms.

Reporting to the General Manager, the Sales & Marketing Manager have responsibility for the establishment of the S & M function focusing on expanding the conference & banqueting operation; Club membership growth; internal promotions; website development; questionnaires; and advanced marketing techniques covering the short term needs as well as longer term growth plans and strategies.

The successful candidate should ideally have, or be working towards, a recognised Marketing qualification; working knowledge of Investors In People; good IT/EPOS knowledge; and three or more years relevant experience in the hospitality environment.

This is a brand new role, and they do not have anyone in the business at the moment in a Sales or Marketing function at all.

They are looking for someone to come in who can work by themselves and who can “do” all of the sales and marketing activities themselves.

The purpose of this role is for the company to start marketing out their function rooms for weddings & other private functions, but it has to be very subtle and clever marketing as this is a private members club.

This person will have online marketing experience and an understanding of PR & Media Marketing to really promote the business.

Role:

Business Development Manager

Reference:

L552

Location:

Rayleigh, Essex

Salary:

£40,000 - £60,000 + commission

About the job :

Our client is a “Red Adair” type, Specialist Industrial Cleaning Service Provider to the Petro-Chem, Oil, Gas, Power and Refinery industries worldwide. They clean and inspect the plant items which others have deemed impossible!

Our client are looking for a high calibre individual to manage a variety of business development opportunities within the UK and overseas. The role will involve establishing contacts across a host of industrial sectors across the world; managing a network of international agents and optimising existing market strategies.

Please note that business growth is likely to be dynamic and may lead to organic growth in areas not mentioned within this job description.

Key functions/responsibilities

  • Complete License/Franchise documentation to appeal to potential licensees
  • Set up global licensee’s
  • Optimise existing marketing strategies
  • Develop new routes to market with existing target markets and new market areas
  • Provide market data for product / sales development
  • Provide business development plans for various projects
  • Generate and collate market intelligence on customers / competitors / products
  • Work with Directors in presenting to potential investors
  • Work with Sales team to implement new marketing strategies
  • Assist as and when required with PR to develop various markets
  • With PR department help design and manage the development of marketing literature and other promotional information / activities.
  • Work closely with MD, Operations Director, Sales, Workshop Foreman and Contracts Manager
  • Establish route to market for new services
  • Develop new products / service ranges with associated and appropriate infrastructure

You must have:

  • Dynamic and pragmatic
  • Highly motivated and focused
  • Entrepreneurial attitude
  • Marketing skills including direct mail, web, etc
  • Comfortable cold calling potential licensees, investors etc
  • Excellent communication skills
  • Language skills advantageous but not essential
  • Previous experience in heavy industry/cleaning advantageous
  • Previous overseas business development experience advantageous.
  • Ability to travel extensively essential.

Apply Nowtop

Role:

Lead Supervisor

Reference:

L773

Location:

Rayleigh, Essex

Salary:

£27,000 - £30,000 + site rate

About the job :

Our client is a “Red Adair” type, Specialist Industrial Cleaning Service Provider to the Petro-Chem, Oil, Gas, Power and Refinery industries worldwide. They clean and inspect the plant items which others have deemed impossible!

This is one of four new posts created as part of the Company’s development plans, which together form a small and dynamic supervisor team working closely with the workshop foreman and workshop supervisor and led by the General Manager.

This is a key position within the company as the post holder will be involved in one way or another with everything that impinges on the success of contracts. This includes:

  • Preparing for specified contracts
  • The successful completion of specified contracts
  • Training and development for technicians
  • The performance of technicians
  • The maintenance of tools and equipment
  • Representing the company
  • Identifying where improvements can be made to the processes, procedures and systems of working

This job requires the supervisor to take an active part in all of the procedures required for each contract and the scope and demands of the job are far greater than that of the previous job supervisor role. In recognition of that the Company will be providing an ongoing development programme, which the post-holder must undertake.

The following list is not exhaustive and is intended only to indicate the range of activities that the post holder will be required to undertake. Further duties and responsibilities may be added as the job develops and it is expected that the post-holder will accept all reasonable requirements and developments of the job.

  • Be fully aware of all the requirements for specified contracts and manage the on-site elements, including liaising between client and TubeTech managers, sales team and office staff.
  • When in the yard, help to ensure all the necessary equipment for specified contracts is working properly and loaded on the vans correctly.
  • When required, ensure that the team chosen for specified contracts is appropriately skilled for the task.
  • Ensure that all equipment and tools are returned following completion of specified contracts and that any repair or replacement is noted and reported as required.
  • Take an active part in setting-up, the cleaning processes, and tidying up on specified jobs.
  • Provide a de-briefing and written report to the relevant managers following each contract.
  • Complete all paperwork associated with specified contracts to the required standard.
  • Assist with the maintenance of all equipment to ensure that it is serviceable.
  • Undertake regular vehicle maintenance checks, reporting defects to ensure that they remain serviceable and roadworthy.
  • Supervise and evaluate the standard of operatives’ performance whilst on the company’s premises.
  • Take an active lead in ensuring that all development plans for operatives are implemented successfully

You must have:

  • Dynamic and pragmatic
  • Highly motivated and focused
  • Entrepreneurial attitude
  • Marketing skills including direct mail, web, etc
  • Comfortable making sales calls
  • Excellent communication skills
  • Language skills advantageous but not essential
  • Previous experience in heavy industry/cleaning advantageous
  • Previous overseas sales experience advantageous.
  • Ability to travel extensively essential.

Role:

Divisional Sales Manager

Reference:

L286

Location:

Slough, Berkshire

Salary:

£30,000 - £32,000 + car

About the job :

Our client is one of the world's leading providers of industrial consumables and equipment, with over 1800 employees across 49 UK branches and operations in 8 Countries.

They have an extensive industrial supplies product range that includes Hand Tools, Cutting Tools, Power Tools, Abrasives, Measuring Equipment, Personal Protection, Welding and Office Supplies and the ambition and people to be the market leader.

Our client have a fantastic opportunity for an experienced Divisional Sales Manager to join their established and successful team in Slough. As a key part of Management team and managing a sales team, your main focus will be to take responsibility for overseeing the sales activities and performance of the branch.

The Role:

  • To manage the branch sales operations allied to the development of the branch customer base to ensure growth and margin targets are met.
  • Daily management of the external sales team you will motivate your team to achieve business goals and ensure market penetration throughout the branch sales area
  • Part field based you will have personal involvement with both existing and potential key account customers, and have personal and team sales targets
  • Utilising sales monitoring systems and procedures, you will ensure the best possible service is available for our customers at all times.
  • Through sales forecasting and financial budgeting, you will take an active role in growing our business through effective business planning, ensuring that unnecessary costs are eliminated and budget targets are remained within.
  • You will take a lead role in the recruitment, training and coaching for the External Sales team

You must have:

  • Previous experience gained within an industrial distribution environment is essential, and specific experience of our main product categories such as Tools, PPE or abrasives is highly advantageous
  • You must display excellent communication skills, and demonstrate excellent selling, presentation and negotiation skills
  • Ideally will be a self-motivated and outgoing person, with natural sales ability
  • Strong leadership skills and previous management experience of a sales team is essential
  • You will have good IT skills, as you will be expected to create, utilize and monitor reports, and liaise with both customers and colleagues at all levels.
  • Previous knowledge of industry within the Slough region would be an advantage.
  • Valid UK driving license is essential
Director

Role:

Account Director

Reference:

L43

Location:

Reading, Berkshire

Salary:

£32,000 - £36,000 + car

About the job :

An ambitious, highly-motivated, experienced client-facer with a ‘can do’ attitude required with a proven mix of strategic data management, contact centre services and marketing communications. Candidate must be able to develop successful new and existing clients, with a focus on growing the existing client remit.

  • Provide account direction and demonstrate tangible added value in order to maximise client satisfaction and in doing so grow account revenue and profitability in line with targets.

  • Manage and develop a team of an Account Manager and Executive within the agency.
  • Tight budget control of client activity, agree and manage budgets, maintain profit targets
  • Ability to write both strategic and tactical proposals, through awareness of trends in relevant market sectors
  • Presentation skills to gain client confidence and develop business.
  • Liaise professionally within the agency with other departments – systems development, contact centre and production to ensure "fit for purpose" and quality delivery of client requirements.

You must have:

  • Visibility of having worked up through the ranks of client facing account roles such as Account Executive and Account Manager in order to reach Account Director potential.

  • Excellent financial track record both developing and building existing clients and acquiring new clients.

  • Good strategic direction, marketing, database, and commercial skills.

  • Excellent oral and written communication and presentation skills.  Must have proven experience in developing and writing ‘sales’/business development proposals/ presentations.

  • Proven track record of successful client management and account development.

  • Strong leadership skills – proven track record of effective personnel/team motivation and management.

  • Budget planning and management, revenue forecasting and monitoring, cost control and profit maximisation.

  • Strong negotiator and extensive supplier management experience (to include problem solving and resolving escalated issues).

  • Recruitment and interview experience.

  • Able to provide the agency with leadership and vision.

  • Experience of data management at a strategic level; able to guide clients on best practice and propose appropriate solutions. 
  • Able to communicate and ‘sell in’ marketing CRM and e-CRM strategy.
  • Ideally experience in the automotive industry or with automotive clients, although experience of developing strategic database marketing proposals and campaign implementation more critical.
  • Excellent client relationship management skills.
  • Proactive player and strategic thinker. 
  • Confident, personable and strong negotiator – credible profile at senior management/board level.
Other

Role:

Collections Administrator

Reference:

L12

Location:

Bracknell, Berkshire

Salary:

£22,000 - £26,000

About the job :

To contact borrowers whose accounts are in arrears in order to reach an agreement to bring their account up to date. To contact Solicitors regarding repossession proceedings, solve complex account queries and deal with defended actions.

  • Respond to customers over the phone addressing the issues with their accounts, within parameters and agreed service priorities, in order to bring their account up to date.
  • Help deal with the customers’ problems that are causing their financial difficulties which will involve offering alternative methods of payment, looking at their overall financial situation and offering guidance and support in these difficult times
  • Liaise with Solicitors to manage the legal process on repossession cases to obtain the best outcome for the company
  • Ensure all communications are in line with company policies, standards and procedures
  • Manage the flow of incoming and outgoing calls whilst working to daily targets
  • Administer correspondence from the borrower and take the relevant action within agreed time-scales. Update the account with each action and conversation
  • Advise the customer of any relevant action on their account and any fees that will be added to their account e.g. fees or credit impairment
  • Ensure compliance with Consumer Credit legislation and Data Protection Act
  • Ad hoc requirements as requested by Supervisor
  • Achieving individual / team targets
  • Adhere to company policies, standards and procedures

You must have:

  • At least 2-5 years previous Arrears Collection experience ideally within a Financial Services/Mortgage company
  • Strong and resilient person and able to effectively communicate with people in all manner of situations
  • Essential that you do have collections experience
  • Able to work to targets and be used to pressurised environment and be able to manage you own tome and make effective decisions as and when required
  • Have an assertive yet tactful nature and posses strong objection handling and problem solving skills in order to quickly resolve disputes
  • Will have worked in a volume debt collection business in both inbound and outbound environments
  • An understanding of FSA regulations preferable
  • Be able to successfully pass a reference and credit check

Role:

Cost & Management Accountant

Reference:

L88

Location:

Chessington, Surrey

Salary:

£26,000 - £30,000

About the job :

Our client are a leading IT distributor that are seeking an experienced Cost & Management Accountant to join their finance team.

The successful candidate will need to be Qualified or Part-Qualified in Accounting and will have experience in a similar role within a PLC.

Role & Responsibilities (may include but not be limited to the following)

  • Management Accounting
  • Manage stock control function with regards to product batch control & monthly stock takes
  • Prepare accurate stock status report for balance sheet purposes
  • Process monthly & quarterly rebates as per customer contracts
  • Prepare weekly/monthly distribution costing 
  • Maintain the fixed asset register and calculate the monthly depreciation
  • Prepare monthly VAT report for balance sheet purposes & prepare quarterly draft VAT return
  • Prepare monthly draft management accounts including income statement by cost centre, balance sheet, cash & working capital forecast, financial & non-financial ratios and cost analysis
  • Assist in preparing quarterly and annual budgets & forecasts
  • Assist in preparation of the financial audit and completing of the statutory accounts

Role:

Assistant Accountant

Reference:

L22

Location:

Chessington, Surrey

Salary:

£22,000 - £26,000

About the job :

Our client are a leading IT distributor that are seeking an experienced Assistant Accountant to join their finance team.

The successful candidate will need to be Qualified or Part-Qualified in Accounting and will have experience in a similar role within a PLC.

Role & Responsibilities (may include but not be limited to the following)

  • General Ledger
  • Journals
  • Accruals and pre payments
  • Reconciliation work
  • Assisting with the month end and year end accounts
  • Cash book
  • Assisting with the preparation of monthly accounts
  • Assisting with sales ledger and purchase ledger

Role:

Web Developer

Reference:

L40

Location:

Bracknell, Berkshire

Salary:

£25,000

About the job :

Our client are a market leader in specialist research for the building services industry. From its offices in Bracknell, its 150 staff serves a diverse client base ranging from UK SMEs to international blue-chip companies.

Our client need a brilliant individual to join its existing small, busy IT team, which is responsible for supporting the web sites and company network (Windows Server 2003, Windows XP and 7, Office 2003/07/10).

This position, working under the existing developer, involves the development of their existing external and internal web sites.

The key development skills required for this role are: XHTML, JavaScript, CSS, ASP, SQL Server and Windows Server.

This role will entail working on the company’s internal and external web sites, both supporting the lead developer and leading projects where needed.

You must have

  • Previous experience in Web Development in a business environment is desirable.
  • The ideal person will be:
  • Self-motivated and proactive
  • Creative
  • Reliable
  • Able to prioritise
  • Able to work under pressure
  • Able to deliver quality work, on time
  • Showing initiative, drive and enthusiasm
  • Excellent at dealing with people at all skill levels
  • Confident but not arrogant

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