| »Testimonials « |
“A very well thought out informal course with huge benefits”
Russell Seneviratne
Fibre Technologies |
“I found it really interesting and found ways that I can change and improve my strategy”
Melanie Kew
Demand Solutions |
Successful Staff Management
»BOOK NOW«
This course provides a comprehensive immersion in the fundamentals of staff management with a thorough understanding of what is required to motivate and manage your team.
Many managers then find themselves faced with absenteeism, 'difficult' team members or, in the extreme, staff turnover.
The emphasis of this one day course is on practical ways to help improve the people management role. It will show you how to master the five key areas of modern management: Goal Setting; Effective Time Management; Performance Management; Motivating Your Team.
Key objectives:
- How to get the best from the people that we already employ
- How to reduce absenteeism and 'difficult' people
- How to maximise business advantage by utilizing the skills and knowledge of our team members.
- How to motivate our team members to want to share their ideas and explore their own potential.
- An action plan that will enable the manager to return to the work place with greater confidence and self motivation
Core content
Roles and responsibilities
- Why do managers manage?
- Meet the expectations of your team
- A manager's five key responsibilities
Leadership and communication
- Identify your communication style
- Improve communication upwards and downwards
- The importance of regular meetings
- Develop assertive behaviour
- The myths of leadership and the five dimensions of an authentic leader
Management style and team dynamics
- Use of the appropriate style of management depending on the team, task and individual
- Building your team
- Motivating others through delegation
- Making delegation work and avoiding common pitfalls
Motivation and reward
- Motivators: theoretical approaches
- Define performance standards and use appropriate tools/indicators
- Linking reward to results
- Setting goals and SMART objectives
- Delivering both motivational and developmental feedback
- Compentency Framework
- Dealing with difficult situations and people: role play and discussion
- Coaching
- Retaining talent
- Benefits of 360 degree review
Feedback and dealing with difficult situations
- Structure for constructive feedback
- Do's and don'ts of feedback
- Motivational and developmental feedback
- Conduct and capability issues
- Practical exercises
Self Management
- Self-analysis for managers
- Assertiveness: golden rules of saying no
- Managing conflict within teams
- Time and stress management: procrastination and displacement activity and the prioritisation matrix
| date |
venue |
price (per person excl VAT) |
|
Thursday 22nd April
10.00am – 5.30pm |
The Grange Hotel, Bracknell
Registration at 9.30am for a 10.00am start |
£500.00 |
Book Now |
Wednesday 16th June
10.00am – 5.30pm |
The Grange Hotel, Bracknell
Registration at 9.30am for a 10.00am start |
£500.00 |
Book Now |
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